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FAQs

1. How long does the delivery time take?

Generally, orders are shipped within 3-7 working days of order confirmation/payment. Orders made on the weekends might experience delay. Estimated Delivery Time is 5-7 business days.

2. What is the service time?

MON-FRI 9AM – 5PM (UTC-7)

3. What is the material of the product?

Our products are made of high-impact polystyrene(HIPS), which increases the impact resistance and color stability on the advantages of PS material and is not easy to deform, is a comprehensive upgrade of PS material.

4. How does the product need to be maintained?

  • Remove dust or debris by wiping it down with your brush or soft, dry cloth.
  • Then, wipe the chairs with a damp cloth and a mild soap solution.
  • Rinse with clean water and let your furniture air dry.
  • Ensure you dry the chair thoroughly after cleaning to avoid moisture damage.